Last updated: 7 August, 2025

1. Introduction

Something Changed Ltd (“we”, “us”, or “our”) is committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. We are based in Cheltenham, England, United Kingdom.

2. Information We Collect

We may collect and process the following types of personal data:

Contact details, such as your name, email address, phone number, and business address.
Account and profile information if you sign up for an account.
Communications sent to us by email, contact forms, or social media.
Usage data such as IP address, browser type, and information about your visit to our website (via cookies or similar tracking technologies).

3. How We Use Your Information

We use your personal information to:

Provide and improve our services
Respond to inquiries and communication
Maintain, improve, and secure our website
Comply with legal obligations
Send marketing communications, with your consent

4. Lawful Basis for Processing

We process your information only where:

We have your consent for specific purposes
It is necessary to fulfill a contract with you
We have a legal obligation
It is in our legitimate interests and not overridden by your rights

5. How We Share Your Data

We do not sell your personal information. We may share your data with:

Service providers and partners who help deliver our services
Legal authorities if required by law
Successors if our business is sold or merged

6. Data Storage and Security

We store your data securely and take reasonable measures to protect it from unauthorized access, alteration, or disclosure.

7. International Transfers

If your information is transferred outside the UK or EEA, we ensure adequate safeguards are in place according to applicable law.

8. Cookies

Our website uses cookies to enhance your experience. You can set your browser to refuse cookies; certain site features may not function as a result.

9. Your Rights

You have rights under data protection law, including:

The right to access your information
The right to correct or delete your information
The right to object to or restrict processing
The right to withdraw consent at any time
The right to lodge a complaint with the Information Commissioner’s Office (ICO)

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Something Changed Ltd
Cheltenham, England, United Kingdom
andy.baines@somethingchanged.co.uk

+44 (0) 7564 979505